Mobile App Privacy Policy

PROTUFF Mobile App Privacy Policy

This Privacy Policy describes how PROTUFF ("we," "our," or "us") collects, uses, and shares your information when you use our mobile application.

Information We Collect

When you use our mobile app, we may collect the following information:

  • Personal Information: Name, email address, phone number, and shipping address when you create an account or make purchases
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: How you interact with the app, features used, time spent, and crash reports

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our mobile app services
  • To process orders and deliver products
  • To send you important app updates, security alerts, and support messages
  • To provide customer support and respond to your inquiries
  • To detect and prevent fraud or unauthorized access

App Permissions

Our app may request the following permissions:

  • Photo Library: To select images from your device
  • Internet Access: To sync data and provide app functionality

Third-Party Services

Our app may use third-party services that collect information:

  • Analytics Services: Google Analytics, Firebase Analytics
  • Payment Processing: Secure payment gateways for in-app purchases

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • For legal compliance or to protect our rights

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure authentication and authorization protocols

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Delete: Request deletion of your account and associated data

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@aarnixhealth.com
  • Address: 412, Shah & Nahar Estate, Worli, Mumbai - 400018
  • Phone: +91 9372472224

Effective Date: This Privacy Policy is effective as of [Date] and applies to all users of the PROTUFF mobile application.